Zenni Optical is an online retailer of eyeglasses and other eyewear products. Founded in 2003, the company has become known for its low prices and wide selection of eyeglass frames, which it sells directly to consumers through its website. In this review, we’ll take a closer look at the company, its products, and its customer service to help you decide if Zenni Optical is the right choice for you.
One of the main attractions of Zenni Optical is its low prices. The company claims to offer “the lowest prices on the planet” for eyeglass frames, and it’s not hard to find examples of frames that are priced well below $50. This is significantly cheaper than the prices you’ll find at many traditional eyewear retailers, where prices for frames can easily reach into the hundreds of dollars. In addition to its low prices, Zenni Optical also offers a wide selection of frames, with more than 3,000 styles available on its website. The company offers frames in a variety of materials, including metal, plastic, and titanium, and it has a selection of frames for men, women, and children.
In addition to eyeglass frames, Zenni Optical also offers a variety of lens options, including single vision, multifocal, and progressive lenses. The company claims to use “high-quality lens materials” and to offer “cutting-edge lens technologies,” and it provides detailed information on its website about the different lens options it offers. Zenni Optical also offers lens coatings, such as anti-reflective and scratch-resistant coatings, for an additional fee.
One potential drawback of Zenni Optical is that it does not offer eye exams or other optometry services. This means that you’ll need to get an eye exam from a separate provider and provide your prescription to Zenni Optical in order to order eyeglasses. This can be an inconvenience if you don’t already have a relationship with an optometrist or ophthalmologist, but it’s worth noting that many insurance plans cover the cost of an eye exam, which can offset some of the cost of the eyeglasses.
In terms of customer service, Zenni Optical appears to have a mixed reputation. Some customers report having positive experiences with the company, praising its low prices, wide selection, and good quality products. Others, however, have reported issues with the company, including delays in receiving orders, problems with the quality of the eyeglasses, and difficulty getting a response from customer service. Zenni Optical does offer a 100% satisfaction guarantee, which allows customers to return or exchange their eyeglasses if they are not satisfied with them, but it’s worth keeping in mind that there may be some risk involved in ordering from the company.
Overall, Zenni Optical is an appealing option for those looking for low-priced eyeglasses and a wide selection of frames. The company’s prices are significantly lower than those of many traditional eyewear retailers, and it offers a variety of lens options and coatings. However, it’s worth noting that the company does not offer eye exams or other optometry services, and there have been some customer service issues reported. If you’re considering purchasing eyeglasses from Zenni Optical, it may be a good idea to do some research and read reviews from other customers to get a sense of the company’s reputation and the potential risks and benefits of ordering from them.
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